You can delete your BePrime or TipHub account at any time, directly from within the application. This page explains how to do it and what happens to your data afterwards.

Account deletion is permanent. Once it is completed it cannot be undone, and your profile and account history will no longer be available to you.

1. How to Delete Your Account

The same steps apply to both applications.

• Open the application and sign in to the account you want to delete
• Go to the profile area and open the profile settings screen
• Select the option to delete your account
• Confirm the request when you are asked to do so

2. What Happens Next

Your account is deactivated immediately, you are signed out and your profile stops being visible to other users.

Personal data linked to your account is deleted or irreversibly anonymised within thirty days, except for records that we are required by law to keep, such as purchase and accounting records.

Aggregated statistics that can no longer be linked to you may continue to be used to measure the performance of the Service.

3. Subscriptions and Purchases

Deleting your account does not cancel a subscription purchased through the App Store or Google Play and does not create a refund. If you have an active subscription, cancel it in your store account settings before deleting your account. Refund requests are handled by Apple or Google under their own rules.

4. If You Cannot Access the Application

If you are unable to sign in, write to [email protected] from the e-mail address registered to your account and state that you would like your account to be deleted. We may ask a small number of questions to confirm that the account is yours, and we complete verified requests within the period required by applicable law.

Contact:
E-mail: [email protected]